HELP · FREQUENTLY ASKED
Everything you want to know — in one place.
Short answers, no marketing fluff. If something important is missing, drop us a line.
01 · Basics
What is Journail?
+—Journail is your intelligent companion for the day. It helps you set a morning plan, follows what you do, and walks you through a short review in the evening — all in a journal kept in your own voice. The aim is a day that pulls toward what matters, not yet another tool shouting for attention.
Who is Journail for?
+—Solo professionals, freelancers, team leads — anyone who directs their own day and wants a clear link between today's tasks and long-term goals. If you already use Todoist or Google Tasks, Journail doesn't duplicate them — it summarises and adds context.
How is it different from a plain to-do app?
+—Classic tasks tell you what to do. Journail adds why — the link to long-term goals, a five-minute morning plan, an evening reflection. You can link any task to a goal and a project.
02 · Daily flow
What does a typical day look like?
+—Morning (≈5 min): the AI asks about your priorities, suggests tasks aligned with your goals + calendar, you confirm. Focus time: tick things off, capture notes, no pings. Evening (≈3 min): short review — what happened, what's open, journal summary.
Do I have to use all three phases?
+—No. Each phase stands alone. Use only morning plans, or only evening reflections — the loop adapts to your rhythm.
What if I skip a day?
+—No drama. Journail doesn't ping you. When you come back you can skip yesterday or wrap it up — your call. No guilt.
03 · Integrations & data
Which tools does it connect to?
+—Currently Todoist (tasks) and Google Calendar (events). An internal task manager is always available if you don't want an external one. Google Tasks is coming soon.
Where is my data stored?
+—In an EU database (Neon / Vercel). Journal entries are encrypted at rest and never used to train third-party AI models. AI calls go through the Anthropic API with zero retention.
Can I export my data?
+—Yes. Each journal entry can be exported as text, and a full JSON archive of everything — profile, journal entries, goals, tasks, conversations and settings — is one click away in Settings → Data & privacy. GDPR portability is a given.
Can I delete my account?
+—Yes, in Settings → Delete account. Your data is erased immediately, and removed from rolling backups within 35 days.
04 · Goals & focus
How does Journail understand my goals?
+—You define yearly, monthly, and weekly goals — the AI reads them as context for the morning plan and reminds you which tasks pull toward them. Goals can be edited anytime.
Can I link a task to a specific goal?
+—Yes. Pick a goal from the dropdown on the task form. Linked goals appear as a terracotta ◎ chip next to the project — on the tasks page, the dashboard, and every task row.
05 · Pricing & trial
How much does it cost?
+—See the current pricing. Start with a 7-day free trial — no card required, no auto-subscription at the end.
Can I cancel anytime?
+—Yes. One click in settings → cancel subscription → your account stays active until the end of the billing period, then stops.
Education or non-profit discount?
+—Yes — 50% off for educational institutions and non-profits. Write us to confirm.
06 · Technical
Does it work on mobile?
+—Yes. The web app is responsive and works in any mobile browser. A native iOS/Android app is in development (early access via the waitlist).
Does it work offline?
+—Not yet — Journail needs the internet for AI calls and sync. A local cache makes already-loaded pages reopen instantly.
Which browsers are supported?
+—All modern ones: Chrome, Firefox, Safari, Edge (last two majors). Works fine with Safari on iOS 16+.